FAQ

This is a support center where you can get variety useful information to prepare for shopping. Our company answered many questions to the old customer via email and collected various type of issues into support center to help a new client. You could easily get start with FAQ by clicking button plus to each section, following these step will help you to understand deeply any issues.

Wishlist

It is as easy as a few clicks! While browsing, if you like what you see and want to add it to your Wish list, simply click the Add to Wish List button.

There is a direct button view wish list leading you to view your wish list after adding items to your wish list. You can click the Wish List button next to translation button on the top of page.Also, you need to login to your member account and view My Wishlist where you will see everything your fashionable heart desires, of course, you must login first!

Absolutely! It’s the perfect way to give your gift-giving friends and family a little nudge in the right direction. Click the ‘Email my wish list’ button and fill out the form (your name&your friends’ email addresses, a short note if you’d like) and send. Click the Facebook and Twitter icon to share.

If you’re looking for a little gifting inspiration, it’s easy to find your friends’ Wish lists, simply enter the email address of the person whose Wish List you’d like to see in our Wish List Search.

Payment Method

Yes, please click NewsLetter Signup to receive our discount.

We only accept payment by Paypal.

Yes, sure, it’s OK. You can just choose to pay by Paypal, then click “pay” button and there will be a webpage for you to enter your credit card information. If anybody used Paypal in your computer before, you need to clean all the cache of your browser, then can pay by Credit card successfully. Here’s a guideline on how to operate it:
http://www.thescreamonline.com/technology/browsercache.html

US dollar has the best negotiability in the world. Every currency can be exchanged to US dollars.
If your primary currency is not USD, you can still pay us USD in Paypal

Shipping

All available tracking information has been provided above and in your My Orders . But if you do not selected the shipping with tracking number there is no tracking information. If you ordered multiple items, you may receive separate shipments according to the stock with no additional shipping charges.

Since receiving your payment, we’ll start to prepare goods. Usually we take 7-30 days for standard shipping and 2-3 days for expedited shipping to finish the preparing and then send them out. If all your items are in stock, we’ll send it to post office in 24 hours after receiving your payment. But if several of your styles are out of stock provisionally, we’ll take 2-3 days to get it.

Shipping fee is counted automatically by system

All shipping fees are counted by our system. You can try to add the items to cart then click “CHECKOUT”.Before submitting the order, you can see the shipping rate.